I am pleased to provide this letter of support for Bright Icon International of Victoria. Bright Icon International is a company well known to this office as a reliable and innovative promotional merchandise supplier and project manufacturer. As a small to medium Victorian enterprise, it is to their great credit that Bright Icon International continues to build and enhance their reputation as a dependable international partner for their growing "A" list client base. Please do not hesitate to contact my office at any time should you require further elaboration.

"In 2004 Bright Icon assisted us to identify and meet with manufacturers for a new range of products we hoped to introduce in to the Australian market. Since then they have facilitated numerous shipments, helped us with quality control and general negotiations with the manufacturers. It’s great to have a professional team of people on the ground in China that care about our business and the job that they do for us. I have been importing products from around the world for over 30 years and I highly recommend Bright Icon as one of the best I have dealt with"

"The Porsche brand is very strong worldwide and is immediately recognized for quality, professionalism, high tech - state of the art and strong customer loyalty. When it can to looking for an agency that could deliver these attributes with minimal fuss and concern whilst providing superior value and great turnaround we went to Bright Icon. Many thanks for your support to the Porsche China team".

"We are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. I personally would like to thank you for your input and guidance through the product recommendation and production process - it was second to none. I would not hesitate in recommending Bright Icon International Limited to others because of our satisfaction with your service. We look forward to doing business with you again. Thank you once again for your excellent service."

“When ordering corporate merchandise I ensure that four fundamental requirements are met before I’ll consider using the company again. These are; competitive pricing; quality products; timely delivery; and helpful service. Bright Icon not only delivers on all four of these requirements but exceeds expectation making for an efficient ordering process, a productive relationship and a satisfied customer.”

"To be honest we have had a great deal of reservation creating and making high quality marketing materials in China. However, we have been nothing less than impressed with you and your team's "Professionalism", we were very impressed with the response you showed and high grade products your company supplied for our 10th Anniversary event in Beijing. In addition, the follow up and attention to detail that you placed on the order and ensured that it was made on time and delivered for our event was first rate. Well done! Thanks, we'll be back. "

"Bright Icon has been our corporate merchandising partner in China for a number of years including during our recent corporate re-branding exercise. The quality and cost effectiveness of the products and their ability to provide a high level of customer service under extremely tight time frames, is the reason we will continue to use them into the future".

"Dreamworld, Gold Coast is Australia's leading Theme Park and has enjoyed working with Bright Icon now for 3 years. During this period we have had numerous merchandise products created, designed, quoted and delivered. I have found Craig and the team at Bright Icon professional on all levels, including prompt turn around on quotes and merchandise requests, excellent attention in sourcing and management of the production ensuring a high quality final product , and additionally even follow up on delivery of products. Dreamworld again continues working with Bright Icon in 2009 on new projects and wishes them every success in securing new business opportunities."

“We extend our continued gratitude for the service and huge range of products you provide to our business. The personal nature of your service and attention to detail has at all times been professional and when dealing with pricing – you are beyond competitive in comparison to similar goods which can be purchased via other sources. You and your team truly provide us with a “one stop” shop when we are needing to source and buy goods for either our business or the clientele of our business. You and your team are a credit to “Bright Icon” and we have no hesitations in recommending you and your business."

“Bright Icon has been an integral part of Fenix Fitness over the past few years with supplying great quality, affordable merchandise. Your online ordering system has made it very easy for each club manager to top up their stock when necessary. I would like to thank you for providing Fenix Fitness with outstanding service throughout our working relationship. I would highly recommend your services to others."

“Villawood Properties has frequently purchased branded promotional goods from Bright Icon as an effective way to strengthen customer perception of our brand – we want to be at the forefront of our customers’ minds. We distribute Villawood showbags and caps on a regular basis to purchasers, for various events and promotions, at community events and at exhibitions."

"The level of communication and service provided by Bright Icon is exceptional. Delivery time frames are always well within requirements and the quality of goods are second to none. If ever there are any problems (which happens very rarely), they are always rectified with minimal fuss. I would highly recommend Bright Icon for any offshore purchase."

"During the World Expo 2010 held in Shanghai, Bright Icon supplied key brand building products to support the building of the Qantas brand in China, the attention to detail and the ability to deliver high quality premium products on behalf of the company exceeded all expectations. Thanks to the entire team who delivered the high quality merchandise on time and within our set budgets, we'll be back"

“Bright Icon were able to provide Hall & Wilcox with the exact product we wanted, at a very competitive price and within the time frame we needed. The staff were great to deal with and I would like to thank the team for making the transaction as seamless as possible. We would definitely recommend Bright Icon to other businesses and will be using them again in the future.”

"I would like to thank you for your quality service offered by Bright Icon, it was very professional and enthusiastic. We will cooperate with you again in the future"

"The service and quality of goods was first class and would recommend your company to others - the sports towels are exactly what we ordered and they were delivered on time and the quality was excellent"

"Your ability to supply innovation in your products and services were a main factor why we will continue working together in the future"

"Your enthusiasm to detail and the ability to deliver cost effective solutions for our company has been fantastic and evident that you have a clear understanding of the promotional merchandise industry. Thank you for all your support and we will continue to use your services and experience"

"The service offered by Bright Icon International Limited is very professional and enthusiastic, and the customized consulting service provided under your diligence had totally met our satisfaction, even beyond our expectation to the delivery schedule. The trophies are fantastic with beautiful and professional package. We will cooperate with Bright Icon International again in the future!"

"It was a pleasure working with you and thank you for agreeing to undertake the task of producing premiums for our sponsorship of Tennis Masters in Shanghai, given the very short time line"

"We have been using the services of Bright Icon for 8 years with importing premium wine associated products from China. Their ability to add value to our buying has been an integral part of our success for importing"

"Bright Icon plays an important part to our supply chain of products in China and look forward to developing new ideas together in the future"

"I would like to take this opportunity to thank you all for your support during last year's Great Walk to Beijing 2008. The products and services that your team delivered were fantastic and were very well received by all who attended the walk along with all the celebrities who will have all have a memento to remember the challenge. Nothing was ever too hard and your feedback and support was appreciated. Your professionalism and attention to detail was excellent and I would highly recommend your products and services to others. Thanks again for your past and continued support of the Austin Hospital's and Olivia Newton Johns Cancer and Wellness Centre Appeal."